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Закрытый разделПрограммное обеспечение - firmware
Закрытый разделВнешние приложения
Главная / Каталог / Учрежденческие АТС / Ericsson Businessphone / Внешние приложения

Внешние приложения

 

BusinessLink
BusinessLink Tools & Addons

TAPI Bridge
CCS - Call Centre Supervisor

CCA - Call Centre Assistant
SUM Server - Unified Messaging 
Backstage
CMG - NOW2007
OPS - Operator Suite

BP Software Licensensing - WIBU
AAO - Automated Attendant Optimizer
DC - Directory Client 
VCOM
Tools


CTI - Links

BusinessLink 
Software
BusinessLink R5G V3.2.0.60 Full Installation 

Documentation
BusinessLink V3.2 - Technical Guide (English)

BusinessLink Tools & Addons
BLink Autoreset
TSAPI-Tool
BLink Trace Documentation

TAPI Bridge
Software
TAPI Bridge V2.1 build052 R2F - Full Installation

Documentation
TAPIBridge/PersonalLink-FAQ
TAPIBridge Reference Manual
TAPIBridge Technical Guide

 

Call Center Applications

CCS - Call Centre Supervisor
Software
CCS V4.1 R2A Full Installation

Documentation
CCS Standard V4.1 User Guide (English)
CCS Standard V4.1 User Guide (German)
CCS Standard V4.1 User Guide (Spanish)

CCS Standard V4.1 Quick Reference Guide (English)
CCS Standard V4.1 Kurzanleitung (German)
CCS Standard V4.1 Guía de referencia rápida (Spanish)
CCS Standard V4.1 Guia de consulta rápida (Portuguese)

CCS Standard V4.1 Technical Guide (English)

CCA - Call Centre Assistant
Software
CCA V3.03.18 R3H Full Installation

Documentation
CCA V3.03 - User Guide (English)
CCA V3.03 - Bedienungsanleitung (German)

CCA V3.03 - Quick Reference Guide (English)
CCA V3.03 - Kurzanleitung (German)

CCA V3.03 - Technincal Guide (English)

 

Desktop CTI-Applications

SUM Server - Unified Messaging 
Software
SUM 2.0.46 R3E Full Installation

Documentation
SUM V2 - User Guide (EN, ES, FR, IT, PB)
SUM V2 - User Guide (EN, DA, DE, FI, NL, NO, SV)
SUM V2 - User Guide (EN, CS, HU, PL, RU, SK, ZH)

SUM V2 - Technical Guide (English)


Backstage
Backstage Platinum
Software
Backstage Platinum 1.0 Build 1.0.0.98 R9A Installation

Documentation
Backstage Platinum 1.0 - User Guide (English)
Backstage Platinum 1.0 - Bedienungsanleitung (German)
Backstage Platinum 1.0 - Guía de usuario (Spanish)
Backstage Platinum 1.0 - Manuel de l'utilisateur (French)
Backstage Platinum 1.0 - Guida utente (Italian)
Backstage Platinum 1.0 - Användarhandbok (Swedish)

Backstage Platinum 1.0 - Quick Reference Guide (English)
Backstage Platinum 1.0 - Kurzanleitung (German)
Backstage Platinum 1.0 - Guía de referencia rápida (Spanish)
Backstage Platinum 1.0 - Guide de référence (French)
Backstage Platinum 1.0 - Guida rapida (Italian)
Backstage Platinum 1.0 - Snabbguide (Swedish)

Backstage Platinum 1.0 - Technical Guide (English)

Backstage 8.0 
Backstage 8.0 R6A Server Full Installation including DOT.Net
Backstage 8.0 Client Full Installation

Backstage Tools & Addons
SAPI 5.0
Speech API 4.0
Text-To-Speech Engine for SAPI 4.0
Speech Recognition Engine for SAPI 4.0
PassBS
BackStage Technical Guide
BackStage Training

 

Operator Applications



CMG - NOW2007
Please view the CMG Knowledgebase

OPS - Operator Suite
Software
OPS 5.0 - Full Installation
OPS 5.0 Hotfix #001
OPS 5.0 Hotfix #002
OPS 5.0 Hotfix #003
OPS 5.0 Hotfix #004 is replaced by 005
OPS 5.0 Hotfix #005

Documentation
OPS 5.0 - Technical Guide
Product Documentation - English
Product Documentation - Deutsch
DNA - MS Outlook Calendar-Integration
Upgrade Instructions for OPS 4.1 SP3
How To Upgrade OPS

OPS Tools and AddOns
BLF - TraceTool
OPS4.1 EMail-Integration
SQL-Tools

Other Applications & Tools

BP Software Licensensing - WIBU
Software
WIBU V1.5 R2A
WIBU V1.5 R2A Hotfix03

Documentation
WIBU V1.5 R2A - Technical Guide

AAO - Automated Attendant Optimizer
Software
Automated Attendant Optimizer V1.0

Documentation
AAO V1.0 - Technical Guide

CIL-Tool 
Software
CIL-Tool V3.2.0.1

CTI-SDK 
CTI - Developers Kit
CTI-SDK

DC - Directory Client 
Software
Directory Client V1.0.0.21 R1H

Documentation
Directory Client V1 - Manual (English)
Directory Client V1 - Manual (German)
Directory Client V1 - Manual (Spanish)

Hospitality Kit 
Hospitality Kit

VCOM
Software
VCOM R1K Full Installation

Documentation
VCOM - Installation Instruction (English)
VCOM - Installationsanweisung(German)
VCOM - Instrucciones de Instalación (Spanish)

VCOM - Facility Description (English)
VCOM - Facility Description (German)
VCOM - Facility Description (Spanish)

Tools
TSAPI-Tool
TAPI Browser 1.3
TAPI Browser 1.4
TAPI Browser 2.0
TAPI-Repeater

Portmon
MS Netmeeting V3.01

 
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